When you are diagnosed with a difficult disease the last thing
you want to have to deal with is a difficult doctor.
I currently have a doctor who is a cardiologist and is the worse
doctor I have ever had, and that is really saying something since I have had
many doctors, some that I did not like but did their job well. However, this
one I do not like and does not do her job well, at least in my case. Yet, she
is still my doctor. Why?
Upon many requests for another doctor, she remains to be my
cardiologist.
The last time I was there for my follow-up visit and requested
another doctor I got the same story, she is the only one who is qualified.
Except this time after asking about getting a different cardiologist the intern
studying under her decided to voice that it made her uncomfortable and that it
felt awkward being asked this. As if it was not uncomfortable for me and
awkward asking for a new doctor because I could not stand going to my
appointments with her. She also responded with the fact that I only have to see
her twice a year. I do not think that should matter. If my doctor is not
providing the best care, or what I feel is the best care, should I not express
that concern?
Do I not deserve to have a doctor that cares about my case
enough to remember my history rather than telling me each time how important it
is that I not become pregnant because it would be too dangerous for me, thus
having me explain for the umpteenth time that I have already been through
menopause due to complications from chemotherapy? More than that, do I not
deserve a doctor that respects my time as I do theirs so that I do not spend
4-8 hours just sitting in a clinic waiting room unable to go anywhere because
no one knows when she might get to my appointment?
I understand that things happen that make doctors run behind on
their appointments, but I do not think that it is alright to make your patients
waste their time sitting in a waiting room waiting for you to get to their
appointment if it is going to be multiple hours. Update them so that they can
do something with that time, such as finding something to eat. The worst part
about waiting all those hours is that I maybe spend 20 minutes with the doctor before leaving. Yikes, that is a terrible ratio!
Why has it been so difficult to find a new cardiologist?
Complications from my stem cell transplant left me with a very
rare and progressive heart and lung disease. At the time of my diagnosis there
were only 5 people in the world who shared the disease, Pulmonary
Veno-Occlusive Disease. It is a form of hypertension and is the occlusion or
narrowing of the pulmonary veins and venules, similar to Pulmonary Arterial
Hypertension. Due to the narrow, oxygenated blood is unable to circulate at a regular pace and can leave a person short of breath with the simplest amount of physical activity. Because of the pathology and lack of response to PAH therapy it gets its own classification. The prognosis for PVOD is not something that
people like to hear. For most, the disease progresses very fast and patients
are reported dying within 2 years of diagnosis.
I have been living with it for more than 2 years now and for the
time being, or at least the last time I was able to see my doctor, the disease
has not progressed a great deal. This has not been reported in other patients with the same diagnosis. What can I say, I am truly one of a kind. :)
Since the disease has so many unknowns, I have been a human
guinea pig since being diagnosed.
This makes finding a new doctor even more difficult. Because the
disease is so rare there are not a lot of doctors who know anything about it or
how to deal with everything involved. But this doctor is so arrogant that she
does not believe there to be anyone else available that can follow my case in any sort of way.
However, she is not doing a very good job of following my case
either. Along with the large amounts of wasted time, she is also incredibly
difficult to get a hold of. I am still waiting to get an appointment with her
for my 6 month follow up visit; it has been 5 month since that visit was
suppose to happen.
Why not make more waves? Demand a new doctor? Complain about the
lack of response to phone calls. Don’t I deserve more? I know I deserve quality care, and I do not believe that I am getting that care.
I had a nurse during my transplant that was so rude that I
refused to let her back into my room and talked to the nurse manager that night
about it, and actions were taken right away to ensure that she not be my nurse
in the future. It takes a lot for me to request for someone to not come into
contact with me, if that gives you any idea of how rude she was. However,
replacing a doctor is not so easy, at least not in this case.
So how do I go about finding a new doctor? Even more, how do I
find one that I can afford to visit. The other hard part about my current
cardiologist is that she is several hours away, and now after moving even
further from Minneapolis it is a longer distance. The costs of driving there,
paying for parking, and eating meals adds up, especially since she is not the
only doctor I have to visit down there and they can never coordinate the
schedule so that the appointments line up.
There has got to be a way for long distance care, right? All the
tests can be done closer to home and results sent to “the expert”, especially
since the time spent with the cardiologist, or any of the others in her group, is
very short and not worth the cost. If I felt like I was actually receiving
care, then I might be more inclined to feel better about the situation However,
upon leaving I know nothing more than I did before the appointment.
Have I been too nice? Not demanding enough? I try to be polite
and respectful when asking about a new doctor, maybe I should be more demanding
and less polite. This nice girl attitude has not gotten me anywhere with this
group of cardiologists. But how do I advocate for myself, for my health, when I
do not feel like I am being heard in the first place? I should not have to be
someone I am not in order to have my voice heard.
How do you deal with difficult doctors? How do you make them see
you as more than just a patient, but as a person who deserves their full
attention? How do you get them to realize that they are not providing their
best care even after telling them and asking for a new doctor because they do
not seem to have your best interests in mind?
I guess it is time to roar a little bit louder.
I guess it is time to roar a little bit louder.
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